Privacy Policy

Who we are

Luz Plumbing is a local business serving Austin, TX and the surrounding area. This policy explains what information we collect through this website, why we collect it and how we look after it. If you have any questions, contact us at hello@hillplumbing.com or (512) 555-0101.

Information we collect

We only collect the information you choose to give us, such as your name, phone number, email address, address and the details of your enquiry when you fill in our contact form, email us or call us. Our website may also record basic technical information, such as your browser type and the pages you visit, to keep the site working well.

How we use your information

We use your details to reply to your enquiry, give you a quote, arrange and carry out the work, send invoices and keep the records we are required to keep. We do not sell your information, and we will not send you marketing messages unless you have asked us to.

Who we share it with

We only share your information when we need to, for example with trusted providers who help us run our business (such as email, website hosting or accounting services), or when the law requires it. Anyone we share it with must keep it safe and use it only for that purpose.

Cookies and other services

Our website may use cookies and content from other services, such as maps, videos or our contact form provider. These services may collect information under their own privacy policies. You can block or delete cookies in your browser settings.

How long we keep it

We keep your information only as long as we need it for the reasons above, or as long as the law requires, for example for tax and accounting records. After that, we delete it or store it securely.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it unless we have to keep it by law. To make a request, contact us at hello@hillplumbing.com. Depending on where you live, you may also have the right to complain to your local data protection authority.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page. Last updated: November 2026.